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NOTICE

Useful Information for Hotel Guests

2023-03-09

Welcome to Lotte City Hotel Daejeon.
We hope you have a comfortable stay.
Please refer to the general hotel services guide below.

1. Check-in and Check-out Time
 ■ Check-in: 15:00
 ■ Check-out: 12:00
 - There will be an additional charge for extending the check-out time.
 - Please contact the front desk in advance to extend the check-out time.

2. Breakfast
 ■ Location: 18F C'CAFE
 ■ Hours: 06:30 to 10:00
 ■ Fee: Refer to the 'C'CAFE' page (click the 'C'CAFE' button below)
   Adult: ₩30,000 / Pre-booking discount ₩23,000
   Children: ₩22,000 / Pre-booking discount ₩18,000 (5 to 12 years old)
 - Please make a reservation at the front desk at least a day before your desired date if you want to purchase at a discounted price.
 - If you purchase breakfast in advance, you cannot cancel or get a refund on the same day.
 - Busy hours: 08:00–10:00 / Entrance closing: 09:30
 - Please contact the front desk for more information or click the 'C'CAFE' button below.

3. Fitness Center
 ■ Location: 2F
 ■ Hours: 06:00 to 24:00
 - Free of charge for hotel guests.
 - Sportswears and sneakers are not provided.
 - Shower booths and personal lockers are available for use.

4. Disposable Products Not Provided
 ■ Disposable products such as toothpaste, toothbrush, razor, etc. are not provided to protect the environment.
 ■ Two bottles of water are provided free of charge per night.
 ■ Please visit CITY EXPRESS(vending machine) on 1F for additional purchases.
 - Ice dispenser: located between rooms 15 and 16 on each odd floor

5. Smoking Prohibition / Expenses Caused by Damages
 ■ Smoking is prohibited in all rooms. If you smoke in your room, additional ₩200,000 will be charged for the room maintenance, and the fire alarm will be activated in all rooms.
 ■ There will be an additional charge if you damage the room, lose items, furniture, bedding, or room keys.

6. Free Wi-fi
 ■ Connect to WI-FI network that says 'LOTTE City Hotel Daejeon', which doesn't require a password.
 ■ If you need to rent a LAN cable, please contact the front desk.

7. Parking
 ■ Parking is available for one vehicle per room on a first-come, first-served basis at the time of check-in.
 ■ Advance parking reservations are not available.
 ■ Additional vehicles will incur a fee (up to 15,000 KRW per day).
 ■ Since parking spaces are not assigned, re-entry may not be possible if the lot is full.
 ■ Due to limited parking space, we highly recommend using public transportation.
 ※ Nearby paid parking: Expo Science Park Parking Lot, Doryong-dong 3-1
 (Parking fee: Up to 10,000 KRW for 2 days and 1 night / Customer's expense)

8. Laundry Service / Coin Laundry
 ■ Laundry service: Please make a request by filling out the laundry request form & envelope stored in the closet according to the pickup time.
 - Please note that we do not offer laundry pickup or delivery services on weekends and holidays.
 ■ Coin Laundry: 2F, 24 hours / Washing machine, dryer, detergent vending machine, steam iron, hot plate iron available for use.

9. Elevator
 ■ Your room key is required for guest security when using the elevator.
 ■ You need to tap the room key on the sensor at the bottom of the floor buttons to move to the desired floor.
 
10. Hotel Neighborhood Guide

Thank you for your cooperation.