The card used to make the reservation is only required to secure your booking on the website. Your payment will be processed at check-in.

Reservations made through the website may be canceled or changed until 6:00 PM (KST) one day prior to check-in.
If you change or cancel your reservation after the free cancellation period,
you will be liable to pay the equivalent of the first night's stay as a penalty, which will be charged to the credit card used to secure the reservation.

Yes, there are rooms available. L7 HAEUNDAE has 12 accessible rooms. If you wish to use one of these rooms, please make a reservation directly from our website or contact the reservation office.

Minors (under 19 years of age) must be accompanied by their parents or legal guardians in order to stay at the hotel.

Only suites and some other rooms can accommodate extra beds, and additional charges will apply. Please contact the reservation office for more details.

L7 HAEUNDAE does not currently offer a pick-up or send-off service. We apologize for any inconvenience.

Please contact us via the phone number or email address below.

L7 Hotels Reservation Center (9:00 AM - 6:00 PM)
- Tel.: +82-2-555-8007
- E-mail: rsv.l7.haeundae@lotte.net

If you prepaid your reservation through a reservation agency website, no payments are required. If you chose to pay at the hotel, then you must pay for your accommodation at check-in in order to receive your room key.

L7 HAEUNDAE offers four different room views:
Town, Town Ocean, Side Ocean, and Ocean view. The Junior Suite Ondol room has the Ocean view option. Standard rooms are on floors 4-9 and Superior rooms are on floors 10-19. You can enjoy better views in Superior rooms.

Our main telephone number is +82-51-771-1000. After selecting your language, press 2 to speak to the front desk.

L7 HAEUNDAE does not have a key holder in the room. You can press the MASTER button next to the entrance to turn all the electricity and lights on or off.

The windows can be opened.

You can use the phone in the room as follows:
Domestic calls outside the hotel (paid) + 9 (phone number)
International calls (paid) + 9 (001 + country code + phone number)

Rooms are cleaned between 9:00 AM and 5:00 PM. If you wish to have your bedding changed, please place the gray card on your bed. If you do not wish to have your room cleaned, use the DND (Do Not Disturb) sign in your room.

You can use the thermostat on the wall to set the temperature of your room. If the temperature is set three degrees above or below the current temperature, this will activate the air conditioner or heater and the indoor temperature will be adjusted.

L7 HAEUNDAE by LOTTE Floating +82-51-771-1020
L7 HAEUNDAE by LOTTE Poolside Lounge +82-51-771-1023
Please call to make a restaurant reservation.

For details regarding meeting rooms and making reservations, please check the L7 HAEUNDAE Official Website.
https://www.lottehotel.com/haeundae-l7/ko/facilities/meeting-room-talk-and-play.html
Please call the front desk for more details.

The Talk & Play meeting room is a large event space with an area of 156 ㎡ and can accommodate up to 70 guests. You can choose to use the entire area or split up the space to make it more intimate. Talk & Talk has an area of 35 - 38 ㎡. It has two separate meeting rooms that can accommodate up to 12 guests. (The rooms cannot be combined into one room)

The event spaces and meeting rooms are on the third floor.

Reservations are required prior to using the meeting rooms. Please call the front desk at +82-51-771-1000 for inquiries.

The self-service Energy Studio at L7 HAEUNDAE is on the fifth floor and is available from 6:00 AM to 10:00 PM. Please bring your own shoes and workout clothes.

The Business Center is exclusively for hotel guests. It is located in the Cocoon Lounge on the third floor. There are two PCs and a printer available to use for a fee. Black and white: KRW 300 per page, Color: KRW 500 per page If you need to fax or scan documents, please speak to the front desk.

There are no changing rooms or showers at the rooftop swimming pool on the 19th floor. Please wear your swimsuit and bathrobe when visiting the swimming pool, and make sure you wear a swim cap or baseball cap when swimming.

The swimming pool will remain open in the event of rain.
However, for safety reasons, the pool may be closed without prior notice in the event of severe weather events, such as strong winds (13 m/s or faster) or heavy rain (17 mm/hour or more).

During the peak season (July and August), pool access is limited to guests who have purchased a pool package. During non-peak season, all guests may enjoy the pool free of charge. To access the pool on the 19th floor, simply provide your room number and the number of guests.

Minors must be accompanied by an adult to use the pool.

The sun beds and chairs at the rooftop swimming pool may be used free of charge. Life vests may only be rented for children. All swim tubes, flippers, and similar items are prohibited, with the exception of arm floats, neck floats, and life vests for children.

There is no swimsuit store in the hotel. Please wear your own swimsuit. Other swim supplies, such as swim caps, baseball caps, and slippers, may be purchased at the convenience store on the first floor.