Frequently Asked Questions
- Inquiries about staying at the hotel
- Room reservations
- Hotel room guides
- Facilities
- Restaurants & Bars
- Weddings & Conferences
Hotel Address: 204 Samsan-ro, Nam-gu, Ulsan. Please write the name of the guest (reservation number).
Check-in: 3:00 PM / Check-out: 12:00 PM
The Front Desk can store your luggage on the first floor any time before check-in or after check-out.
The underground parking lot fee is KRW 5,000 per day. Please make sure to pay at the machine before you exit in your vehicle.
When using the designated parking lot outside the hotel premises, you must register your license plate number to receive free parking.
As a business hotel, we do not have a swimming pool.
You can connect to the “LOTTE City Hotel Ulsan” Wi-Fi free of charge. No password is required.
Pets are not permitted in the hotel to prevent property damage.
There is a 24-hour self-service convenience store on the first floor. Only card payments are accepted. Alcoholic beverages cannot be purchased after midnight.
There is a coin laundromat on the fifth floor. (Open 24 hours. Washing machine: KRW 5,000 / Dryer: KRW 5,000 / Detergent: KRW 1,000 / An iron can be used free of charge.)
Rentals are not available.
A convenience store is located on the main street, just a 1 to 2 minute walk away.
A currency exchange machine is available at the entrance of the hotel on the first floor from 6:00 AM to 12:00 AM. Your passport is required to use the machine.