Restaurant Reservations
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Are you a LOTTE HOTEL Rewards member?
기존회원 신규 약관 동의 팝업
Enjoy the Rewards benefits of LOTTE HOTELS & RESORTS.
Thank you for your continued patronage of LOTTE HOTELS & RESORTS.
In order to provide greater benefits, we have updated our agreement for the collection, use and disclosure of personal information.
Terms and Conditions
Collection and use of personal information
I consent to the collection and use of personal information as stated below for the provision of LOTTE HOTELS & RESORTS Rewards services.
Personal information to be collected
- - Mandatory information: Name (in English), country, date of birth, contact information (mobile or home phone number), email, user ID, password, Rewards membership number (automatically created),
LOTTE HOTELS & RESORTS (including domestic and overseas chains) reservation and service use information, points accumulation and redemption history, and IP/cookie information
Purpose of the collection and use of personal information
- - Room or golf course reservation and the provision of services on subsequent visits
- - Verification and personal identification to provide membership services
- - Provision of membership services, including discounts and points accumulation or redemption for services provided by the Company (in relation to the hotel, resort, golf course, duty free, and Lotte World)
- - Membership management and announcements
- - Securing effective channels of communication for handling complaints and settling legal disputes, etc.
Retention and usage period of personal information
- Upon membership withdrawal, it is stored until the end of the mandatory retention period under applicable laws and regulations.
You may refuse consent, but you will not be eligible for LOTTE HOTELS & RESORTS Rewards benefits from LOTTE RESORTS and LOTTE SKYHILL CC.
Exceptions to the retention and usage period
- - If you are already registered for other membership programs of the Company, such as Booker or Trevi Club, personal information required for the provision of such services will be retained until membership withdrawal from these programs.
- - Records of consumer dispute settlements and improper use or acts in violation of public order (name, contact information, email, and stay information) are retained for three years from the collection date and destroyed thereafter.
Terms and Conditions
Disclosure of personal information to third parties
I consent to the disclosure of personal information to LOTTE RESORTS and LOTTE SKYHILL CC for the provision of LOTTE HOTELS & RESORTS Rewards services.
Third parties receiving personal information
- - LOTTE RESORT BUYEO, SOCKHO, JEJU ARTVILLAS
- - LOTTE SKYHILL CC JEJU, BUYEO
Items of personal information disclosed
- - Personal information collected upon consent, as stated above in Section 1
- - Mandatory information: Name (in English), country, date of birth, contact information (mobile or home phone number), email, user ID, password, Rewards membership number (automatically created)
LOTTE HOTELS & RESORTS (including domestic and overseas chains) reservation and service use information, points accumulation and redemption history, and IP/cookie information
Purpose of use by the Provider
- - Provision of LOTTE HOTELS & RESORTS Rewards member recognition services
- - Approval and redemption of LOTTE HOTELS & RESORTS Rewards points
- - Provision of affiliate services
Date and method of transfer (for overseas transfers)
- - Point of personal information collection and all-time transfer via system synchronization
Retention and usage period
- - Upon membership withdrawal, it is stored until the end of the mandatory retention period under applicable laws and regulations.
You may refuse to consent, but you will not be eligible for LOTTE HOTELS & RESORTS Rewards benefits from LOTTE RESORTS and LOTTE SKYHILL CC.
Terms and Conditions
Consent to the collection and use of personal information to receive product and service information for marketing purposes
I consent to the collection and use of personal information by LOTTE RESORTS and LOTTE SKYHILL CC to receive information related to domestic and overseas LOTTE HOTELS & RESORTS’ membership services, product discounts, and new products.
Personal information to be collected
- - Personal information collected upon consent, as stated above in Section 1
- - Mandatory information: Name (in English), country, date of birth, contact information (mobile or home phone number), email, user ID, password, Rewards membership number (automatically created)
LOTTE HOTELS & RESORTS (including domestic and overseas chains) reservation and service use information, points accumulation and redemption history, and IP/cookie information
Purpose of the collection and use of personal information
- - Provision of advertising information related to domestic and overseas LOTTE HOTELS & RESORTS’ membership services via text messages and emails, information on product discounts and new products of the Company, marketing communications, event information and participation
Retention and usage period of personal information
- - Upon membership withdrawal, it is stored until the end of the mandatory retention period under applicable laws and regulations.
LOTTE RESORTS and LOTTE SKYHILL CC
- - LOTTE RESORT BUYEO, SOCKHO, JEJU ARTVILLAS
- - LOTTE SKYHILL CC JEJU, BUYEO
You may refuse to consent, but you will not be eligible for services such as product discounts and new product notifications at domestic and overseas LOTTE HOTELS & RESORTS.
Terms and Conditions
Consent to the disclosure of personal information to third parties to use for the marketing of products and services
I consent to the disclosure of personal information to third parties for information related to domestic and overseas LOTTE HOTELS & RESORTS’ membership services, product discounts, and new products.
Third parties receiving personal information
- - LOTTE RESORT BUYEO, SOCKHO, JEJU ARTVILLAS
- - LOTTE SKYHILL CC JEJU, BUYEO
Items of personal information disclosed
- - Personal information collected upon consent, as stated above in Section 1
- - Mandatory information: Name (in English), country, date of birth, contact information (mobile or home phone number), email, user ID, password, Rewards membership number (automatically created)
LOTTE HOTELS & RESORTS (including domestic and overseas chains) reservation and service use information, points accumulation and redemption history, and IP/cookie information
Purpose of use by the Provider
- - Provision of advertising information related to domestic and overseas LOTTE HOTELS & RESORTS’ membership services via text messages and emails, information on product discounts and new products of the Company, marketing communications, event information and participation
Date and method of transfer (for overseas transfers)
- - Point of personal information collection and all-time transfer via system synchronization
- - Upon membership withdrawal, it is stored until the end of the mandatory retention period under applicable laws and regulations.
Retention and usage period
You may refuse to consent, but you will not be eligible for services such as product discounts and new product notifications at LOTTE RESORTS and LOTTE SKYHILL CC as stated above.
Age of children
- LOTTE HOTELS & RESORTS KOREA (SIGNIEL/LOTTE HOTEL/L7 HOTELS by LOTTE/LOTTE City Hotel) Child 4-12 years old
- LOTTE HOTELS & RESORTS LOTTE HOTEL WORLD Child 0-12 years old
- LOTTE HOTELS & RESORTS LOTTE HOTEL GUAM Child 0-11 years old
- LOTTE HOTELS & RESORTS LOTTE HOTEL MOSCOW Child 6-12 years old
- LOTTE HOTELS & RESORTS LOTTE HOTEL ST.PETERSBURG Child 7-12 years old
- LOTTE HOTELS & RESORTS LOTTE HOTEL VLADIVOSTOK Child 0-6 years old
- LOTTE HOTELS & RESORTS LOTTE ARAI RESORT Child 4-12 years old
- LOTTE HOTELS & RESORTS LOTTE HOTEL SAIGON Child 5-11 years old
- LOTTE HOTELS & RESORTS LOTTE HOTEL HANOI Child 6-11 years old
- LOTTE HOTELS & RESORTS LOTTE HOTEL YANGON Child 6-11 years old
- LOTTE HOTELS & RESORTS L7 WEST LAKE HANOI by LOTTE Child 6-11 years old
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