Please use the hotel address as the recipient, but you must enter your name and stay dates.

Address: LOTTE City Hotel Myeongdong, 362 Samildae-ro, Jung-gu, Seoul (04542)
Tel.: +82-2-6112-1000
Recipient: LOTTE City Hotel Myeongdong Front Desk, Stay Date O/O, OOO (Name on the reservation)

We do not currently offer a shuttle service. We apologize for any inconvenience.

The bus stop to board the Incheon Airport limousine bus is a 3-minute walk from the hotel.

Bus number: 6015
Estimated Transit Time: Approximately 1 hour and 20 minutes
Boarding Location: In front of Pine Avenue on Euljiro 2-ga
Rates: KRW 17,000 for adults, KRW 12,000 for children (age 6-12)

Free parking period: Up to 10 minutes
Base rate of KRW 3,000 for 30 minutes
KRW 1,000 for each additional 10 minutes

* Hotel guests must register the plate number of their car at the front desk.
Hotel parking fee: KRW 5,000 per day
Parking fee outside the hotel: KRW 5,000 per day (Pine Avenue)

Check-in is at 3:00 PM and check-out is at 12:00 PM.

Yes, you can store your luggage for free at the front desk.

Enjoy complimentary Wi-Fi throughout the hotel with no password required.
ID: LotteCityHotel_WiFi

Please note that pets are not allowed to stay in our hotel rooms.

Availability may vary depending on the hotel circumstances on the day. Please call the main phone number of the hotel.

⊙ Early check-in policy
Before 9:00 AM: 100% of the room rate
After 9:00 AM: KRW 80,000

⊙ Late check-out policy
Before 3:00 PM: 30% of the room rate
Before 5:00 PM: 50% of the room rate
After 5:00 PM: 100% of the room rate

Washing machines and dryers are available at the coin-operated laundromat on the third floor.
Laundry: KRW 5,000 per cycle
Dry: KRW 5,000 per cycle
Detergent: KRW 1,000

There is a microwave in the multi-purpose room on the third floor.
It may be used for free 24 hours a day.

There is an iron in the multi-purpose room on the third floor.
It may be used for free 24 hours a day.

Wheelchairs and strollers are available.
If you wish to avail of this service, please contact the hotel in advance.

* Please be aware that quantities are limited. If you require a wheelchair or stroller, kindly request this service by calling the main hotel phone number after booking your stay.
(+82-2-6112-1000)

A 7-Eleven convenience store is open 24 hours a day on the first floor.

An ATM machine is located on the first floor.

Ice and purified water dispensers are available on the following floors:

3F, 7F, 10F, 14F, 17F, 20F, 23F, 26F
(In front of room 18 on each floor / room 307 for 3F)

A vending machine is available on the lobby floor (2F).

In the event of rain, you may borrow one free of charge from the Front Desk.

The hotel is a non-smoking building. You may smoke in the smoking area outside the hotel.

There is a currency exchange machine on the second floor.
It is available from 6:00 AM to 11:59 PM. You must bring a form of identification to use the machine.
You can only exchange foreign currencies into Korean won.

The card used to make the reservation is only required to secure your booking on the website. Your payment will be processed at check-in.

Reservations made through the website may be canceled or changed until 6:00 PM (KST) one day prior to check-in.
If you change or cancel your reservation after the free cancellation period,
you will be liable to pay the equivalent of the first night's stay as a penalty, which will be charged to the credit card used to secure the reservation.

Yes, there are rooms available. Please contact the reservation office for access.

Minors (under 19 years of age) must be accompanied by their parents or legal guardians in order to stay at the hotel.

Please contact us via the phone number or e-mail address below.

Tel.: +82-2-6112-1000 (for a room reservation, press #1)
Email: rsv.city.mdong@lotte.net

Payment for accommodation is completed at check-in.

Please note that bed rails are not included.

Please be aware that connecting rooms are not available.

The front desk is on the second floor. Dial “0” from the phone in your room to reach the front desk. (Available 24 hours)

Tel.: +82-2-6112-1000 (for the front desk, press #2)
Email: myeongdongcityfront@lotte.net

Yes, you can open the windows in your room. Please note that they will only open halfway for safety reasons.

Payment for accommodation is completed at check-in.

You may make calls to locations within and outside the hotel using the phone in your room.

To call another room in the hotel: 7 + 4-digit room number (e.g.: Room 709 > 7+0709)
To make a domestic call: 9 + Phone number
To make an international call: 9 + 001 + country code + phone number

* Calls made outside the hotel will incur a call charge. Please settle your payment at check-out.

⊙ Room
Two bottles of mineral water, coffee bags and tea bags

⊙ Bathroom
Shampoo, conditioner, body wash, hand wash, body lotion, hair brush, shower cap, hair dryer, bathrobe, towels

* As part of the Re:think campaign to reduce disposable goods, please note that some disposable items may not be provided.
(Items not provided: toothbrush, toothpaste, razor, cotton swabs, cotton balls)

Rooms are cleaned starting from 9:00 AM. If you do not wish your room to be cleaned, press the “Do not disturb” button and housekeeping will not come into your room.

You can adjust the temperature in your room.
If you set the temperature at least three degrees higher or lower than the current temperature, this will turn on the air conditioning or heating.
We recommend closing the sliding door or curtains in the bathroom to maintain the room temperature.

If you accidentally leave any personal items in the hotel, please contact the main hotel phone number for assistance.
* Please let us know your stay dates and room number so that we can assist you in a more timely fashion.

* Inquiries: +82-2-6112-1000

The water bottles in the refrigerator, as well as the coffee bags and tea bags, are complimentary.
Complimentary welcome drinks are provided depending on the room type.

We do not currently offer room service. We apologize for any inconvenience.

⊙ C’cafe Restaurant (Buffet)
- Breakfast 6:30 AM – 10:00 AM
Adult: KRW 30,000
Child: KRW 19,700

- Lunch 11:30 AM - 2:00 PM
Adult: KRW 50,000 (weekdays), KRW 60,000 (weekends)
Child: KRW 35,000 (weekdays), KRW 40,000 (weekends)

* Children are from 5 years old (48 months) to 13 years old (elementary school 6th grade).

⊙ Saffron Restaurant (Hallal food)
11:30 AM – 10:00 PM (last order at 8:30 PM)

* C’cafe Restaurant: +82-2-6112-1090
* Saffron Restaurant: +82-2-6112-1054

You can make hotel restaurant reservations by calling the phone numbers below:

* C’cafe Restaurant: +82-2-6112-1090
* Saffron Restaurant: +82-2-6112-1054

This space is exclusively for guests staying at the hotel. It is open from 6:00 AM to 10:00 PM with free and unlimited use for all hotel guests during their stay.
Please bring your own workout clothes and shoes.
* Only guests aged 18 and above (high school student or older) can enter.

This space is exclusively for guests staying at the hotel and is open 24 hours a day.
* There is a password on the PC. Please ask at the front desk.

Black and white printing: KRW 200 per page
Color printing: KRW 300 per page

Meeting rooms are available on the second floor, they can accommodate 40 people or 9 people.
Inquiries: +82-2-6112-1000 / myeongdongcity.front@lotte.net

⊙ Conference Room 1 (40 people)
Rates: KRW 550,000 for four hours / KRW 1,100,000 for eight hours
⊙ Conference Room 2 (9 people)
Rates: KRW 77,000 for one hour / KRW 264,000 for four hours / KRW 440,000 for eight hours

Beam projector, laptop, mic, water and notepads are provided free of charge.
Please contact the front desk to make a reservation.

Conference Room 1 has a lecture-style layout. If you wish to change the layout, please contact the hotel in advance.
Conference Room 2 has a round-table layout. The layout cannot be changed.

Paid parking is available. Please contact the front desk to use it on the day of your conference.
⊙ KRW 1,000 for 10 minutes / KRW 5,000 for 24 hours

You can make a reservation and pay at the Angel-in-Us on the first floor of the hotel. Beverages, cookies, and sandwiches are provided.
Snacks will be set up in the meeting room at the requested time. Reservations are required in advance.

Please note that the hotel does not have a swimming pool or sauna.