LOTTE SAIGON CLUB PREMIER
Welcome to an exclusive world of luxury and sophistication at LOTTE HOTEL SAIGON.
Introducing the LOTTE SAIGON CLUB PREMIER, our newly launched Membership Program tailored for those who cherish life's finer pleasures. As a member, you will gain access to many exceptional benefits, including accommodations, spa, complimentary dining experiences, and special discounts on dining and events throughout the hotel.
Additionally, cardholders can enjoy special offers for services at other Lotte Hotels & Resorts across Vietnam, like LOTTE HOTEL HANOI or L7 WEST LAKE HANOI by LOTTE.
Annual Membership Fee: VND 9,999,000
1. The gift voucher is valid at Ottimo House only.
2. The gift voucher is not redeemable for cash and is valid for a single transaction only.
3. The gift voucher is not refundable if there is any remaining balance.
4. We only accent one certificate per table, cannot be used in conjunction with any other certificates, hotel special offers, discounts or promotions.
5. Please present the voucher at the time of service.
6. Blackout dates may apply. Blackout dates include Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, Valentine’s Day, International Women’s Day, Easter Brunch Buffet, Hung King's Commemoration Day, Vietnamese Liberation Day, Liberation Day, Mid-Autumn Festival, Vietnamese Women’s Day, Vietnamese Lunar New Year TET. Please check when booking membership benefits are available /applicable on dates required.
7. The hotel reserves the right to adjust the terms and conditions without prior notice. In case of dispute, the hotel's decision is final and binding.
8. Gift Voucher is valid for use subject to availability.
1. The gift voucher is valid at Yoshino only.
2. The gift voucher is not redeemable for cash and is valid for a single transaction only.
3. The gift voucher is not refundable if there is any remaining balance.
4. We only accept one certificate per table, cannot be used in conjunction with any other certificates, hotel special offers, discounts or promotions.
5. Please present the voucher at the time of service.
6. Blackout dates may apply. Blackout dates include Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, Valentine’s Day, International Women’s Day, Easter Brunch Buffet, Hung King's Commemoration Day, Vietnamese Liberation Day, Liberation Day, Mid-Autumn Festival, Vietnamese Women’s Day, Vietnamese Lunar New Year TET. Please check when booking membership benefits are available /applicable on dates required.
7. The hotel reserves the right to adjust the terms and conditions without prior notice. In case of dispute, the hotel's decision is final and binding
10. Gift Voucher is valid for use subject to availability.
1. The gift voucher is valid at The Canvas only.
2. The gift voucher is not redeemable for cash and is valid for a single transaction only.
3. The gift voucher is not refundable if there is any remaining balance.
4. We only accept one certificate per table, cannot be used in conjunction with any other certificates, hotel special offers, discounts or promotions.
5. Please present the voucher at the time of service.
6 Blackout dates may apply. Blackout dates include Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, Valentine’s Day, International Women’s Day, Easter Brunch Buffet, Hung King's Commemoration Day, Vietnamese Liberation Day, Liberation Day, Mid-Autumn Festival, Vietnamese Women’s Day, Vietnamese Lunar New Year TET. Please check when booking membership benefits are available /applicable on dates required.
7. The hotel reserves the right to adjust the terms and conditions without prior notice. In case of dispute, the hotel's decision is final and binding
10. Gift Voucher is valid for use subject to availability.
1. The gift voucher is valid at Legend Lounge only.
2. The gift voucher is not redeemable for cash and is valid for a single transaction only.
3. The gift voucher is not refundable if there is any remaining balance.
4. We only accept one certificate per table, cannot be used in conjunction with any other certificates, hotel special offers, discounts or promotions.
5. Please present the voucher at the time of service.
6 Blackout dates may apply. Blackout dates include Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, Valentine’s Day, International Women’s Day, Easter Brunch Buffet, Hung King's Commemoration Day, Vietnamese Liberation Day, Liberation Day, Mid-Autumn Festival, Vietnamese Women’s Day, Vietnamese Lunar New Year TET. Please check when booking membership benefits are available /applicable on dates required.
7. The hotel reserves the right to adjust the terms and conditions without prior notice. In case of dispute, the hotel's decision is final and binding
10. Gift Voucher is valid for use subject to availability
1. The gift voucher is valid at Delica-Hans - LOTTE HOTEL SAIGON only.
2. The gift voucher is not redeemable for cash and is valid for a single transaction only.
3. The gift voucher is not refundable if there is any remaining balance.
4. We only accept one certificate per table, cannot be used in conjunction with any other certificates, hotel special offers, discounts or promotions.
5. Please present the voucher at the time of service.
6 Blackout dates may apply. Blackout dates include Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, Valentine’s Day, International Women’s Day, Easter Brunch Buffet, Hung King's Commemoration Day, Vietnamese Liberation Day, Liberation Day, Mid-Autumn Festival, Vietnamese Women’s Day, Vietnamese Lunar New Year TET. Please check when booking membership benefits are available /applicable on dates required.
7. The hotel reserves the right to adjust the terms and conditions without prior notice. In case of dispute, the hotel's decision is final and binding
10. Gift Voucher is valid for use subject to availability.
1. The gift voucher is valid at Ottimo House only and not applied for taken away drinks.
2. The gift voucher is not redeemable for cash and is valid for a single transaction only.
3. The gift voucher is not refundable if there is any remaining balance.
4. We only accept one certificate per table, cannot be used in conjunction with any other certificates, hotel special offers, discounts or promotions.
5. Please present the voucher at the time of service.
6 Blackout dates may apply. Blackout dates include Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, Valentine’s Day, International Women’s Day, Easter Brunch Buffet, Hung King's Commemoration Day, Vietnamese Liberation Day, Liberation Day, Mid-Autumn Festival, Vietnamese Women’s Day, Vietnamese Lunar New Year TET. Please check when booking membership benefits are available /applicable on dates required.
7. The hotel reserves the right to adjust the terms and conditions without prior notice. In case of dispute, the hotel's decision is final and binding
10. Gift Voucher is valid for use subject to availability.
1. The gift voucher is valid at Legend Lounge or/and Poolbar
2. The gift voucher is not redeemable for cash and is valid for a single transaction only.
3. The gift voucher is not refundable if there is any remaining balance.
4. We only accept one certificate per table, cannot be used in conjunction with any other certificates, hotel special offers, discounts or promotions.
5. Please present the voucher at the time of service.
6 Blackout dates may apply. Blackout dates include Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, Valentine’s Day, International Women’s Day, Easter Brunch Buffet, Hung King's Commemoration Day, Vietnamese Liberation Day, Liberation Day, Mid-Autumn Festival, Vietnamese Women’s Day, Vietnamese Lunar New Year TET. Please check when booking membership benefits are available /applicable on dates required.
7. The hotel reserves the right to adjust the terms and conditions without prior notice. In case of dispute, the hotel's decision is final and binding
10. Gift Voucher is valid for use subject to availability.
1. The gift voucher is valid at Legend Healing Spa.
2. This voucher can be used once for one individual.
3. The gift voucher is not redeemable for cash and is valid for a single transaction only.
4. Kindly show this voucher to the Spa receptionist prior to placing your order.
5. The gift voucher cannot be redeemed for cash or refunded.
6. The gift voucher is not refundable if there is any remaining balance.
7. This voucher is not applicable during any festive seasons or hotel promotions.
8. Reservations must be made in advance, and redemption is subject to availability.
9. The hotel reserves the right to adjust the terms and conditions without prior notice. In case of dispute, the hotel's decision is final and binding
10. Gift voucher is valid for use subject to availability.
1. Room reservations depend on availability, and advance booking is required.
2. Kindly present the voucher at the Front Desk before checking in.
3. The gift voucher is non-transferable;
4. The gift voucher is valid for one (1) room and one (1) night only;
5. The gift voucher cannot be combined with other promotional offers or discounts.
6. The gift voucher cannot be sold separately;
7. The hotel reserves the right to adjust the terms and conditions without prior notice. In case of dispute, the hotel's decision is final and binding.
1-5 guests: discount 25%
6-20 guests: discount 20%
From 21 guests: discount 15%
- The above discounts apply for buffet at The Canvas only
- Valid only one card per group
- Dining discounts may not apply on special festive holidays such as Christmas Day, New Year's Eve, New Year's Day and Valentine's Day, however, may be applicable at the discretion of the hotel
- Non-Transferable
1. Member must show membership card upon arrival at the restaurant and/or surrender the certificate to receive member benefits.
2. Only one LOTTE SAIGON CLUB PREMIER card is accepted per booking.
3. Dining Discount is not available on packages inclusive of accommodation and meals or any other special offer.
4. Dining Discount is not valid for tax, service fee and gratuity.
5. LOTTE SAIGON CLUB PREMIER Discount cannot be used in conjunction with any other dining discounts or offers.
6. Dining Discount is not transferable.
- The above discounts apply only to A La Carte menu
- Valid at all participating restaurants and during all meal periods. Not valid for outside banqueting or catering
- Valid only one card per table
- Dining discounts may not apply on special festive holidays such as Christmas Day, New Year's Eve, New Year's Day and Valentine's Day, however, may be applicable at the discretion of the hotel
- Non-Transferable
1. Member must show membership card upon arrival at the restaurant and/or surrender the certificate to receive member benefits.
2. Only one LOTTE SAIGON CLUB PREMIER card is accepted per booking.
3. Dining Discount is not available on packages inclusive of accommodation and meals or any other special offer.
4. Dining Discount is not valid for tax, service fee and gratuity.
5. LOTTE SAIGON CLUB PREMIER Discount cannot be used in conjunction with any other dining discounts or offers.
6. Dining Discount is not transferable.
- The above discounts apply only to all items at Delica-Hans - LOTTE HOTEL SAIGON
- Valid at all participating restaurants and during all meal periods. Not valid for outside banqueting or catering
- Valid only one card per table
- Dining discounts may not apply on special festive holidays such as Christmas Day, New Year's Eve, New Year's Day and Valentine's Day, however, may be applicable at the discretion of the hotel
- Non-Transferable
1. Member must show membership card upon arrival at the restaurant and/or surrender the certificate to receive member benefits.
2. Only one LOTTE HOTEL CLUB PREMIER card is accepted per booking.
3. Dining Discount is not available on packages inclusive of accommodation and meals or any other special offer.
4. Dining Discount is not valid for tax, service fee and gratuity.
5. LOTTE HOTEL CLUB PREMIER Discount cannot be used in conjunction with any other dining discounts or offers.
6. Dining Discount is not transferable.
- The above discounts apply only to all drinks, including alcoholic items at LOTTE HOTEL SAIGON
- Valid at all participating restaurants and during all meal periods. Not valid for outside banqueting or catering
- Valid only one card per table
- Dining discounts may not apply on special festive holidays such as Christmas Day, New Year's Eve, New Year's Day and Valentine's Day, however, may be applicable at the discretion of the hotel
- Non-Transferable
1. Member must show membership card upon arrival at the restaurant and/or surrender the certificate to receive member benefits.
2. Only one LOTTE HOTEL CLUB PREMIER card is accepted per booking.
3. Dining Discount is not available on packages inclusive of accommodation and meals or any other special offer.
4. Dining Discount is not valid for tax, service fee and gratuity.
5. LOTTE HOTEL CLUB PREMIER Discount cannot be used in conjunction with any other dining discounts or offers.
6. Dining Discount is not transferable.
20% off on all treatments (except 30 minutes service)
- The above discounts apply on all treatment, except 30 minutes service at Legend Healing Spa
- Valid only one card per booking
- Dining discounts may not apply on special festive holidays such as Christmas Day, New Year's Eve, New Year's Day and Valentine's Day, however, may be applicable at the discretion of the hotel
- Non-Transferable
1. Member must show membership card upon arrival at the spa and/or surrender the certificate to receive member benefits.
2. Only one LOTTE HOTEL CLUB PREMIER card is accepted per booking.
3. Discount is not available on packages inclusive of accommodation and meals or any other special offer.
4. Dining Discount is not valid for tax, service fee and gratuity.
5. LOTTE HOTEL CLUB PREMIER Discount cannot be used in conjunction with any other dining discounts or offers.
6. Dining Discount is not transferable.
To begin your journey with us, please register your membership account by providing your full name and accurate information, including your personal phone number, email address, as this will be essential for receiving notifications and e-vouchers.
The membership fee must be settled at the time of registration.
Please note: Your digital membership will be activated within 24 working hours, and you can expect to receive your physical membership card within 10 working days.
For assistance, please contact:
thuytien.do@lotte.net (Ms. Tien) | +84 939 180 801
trang.tranth@lotte.net (Ms. Trang) | +84 934 430 526
- By Cash: You can make a direct payment at the hotel.
- By Bank Transfer:
Account Number: 0071001356171 (VND)
Bank Name: Vietcombank Hochiminh - Ho Chi Minh City Branch
Branch Address: VBB Building, No. 05 Cong Truong Me Linh, Ben Nghe Ward, District 1
Account Name: Hai Thanh-Lotte Company Limited
- By Card: We accept Visa, Mastercard, JCB, Unionpay, Amex, and Diners Club.
Once registered, you can log in to your account at any time to view your membership details and explore the exclusive offers available to you. Keep your login credentials secure to protect your personal information.
You can access your membership account at the following website: https://lottehotels-giftcards.e-sign.vn/auth/login
As a LOTTE SAIGON CLUB PREMIER member, you have access to a range of benefits, including exclusive discounts,
e-vouchers, and personalized services. Familiarize yourself with these benefits by checking the membership website regularly for updates and new offers in Profile/Voucher.
To utilize your benefits, simply present your membership card or e-card, which can be found in your Profile or Account Information.
E-vouchers will be sent to your registered email address. To redeem them, simply present the voucher code at the time of booking or during your visit.
You can also access your vouchers through the membership website under Profile/Voucher for convenient reference.
Whether you are staying at our hotel or dining in our exquisite restaurants, remember to mention your membership to enjoy the full range of privileges or and specify the privileges you wish to redeem. Our staff is dedicated to ensuring your experience with us is exceptional.
As a valued member, we want to ensure you have a clear understanding of the rules and regulations that govern your membership. These guidelines are designed to help you enjoy the full benefits of your membership while maintaining the integrity and exclusivity of the club.
1. Presentation of Membership Cards: Your membership card is your key to accessing all the privileges and services we offer. Please ensure it is readily available to present to our staff upon request.
2. Non-Transferability: Membership cards are strictly personal and non-transferable. They are exclusively for use by the cardholder named on the card to ensure personalized service and benefits.
3. Validity and Renewal: Your membership is valid for exactly one year from the date of issue. To continue enjoying uninterrupted access to our facilities and services, make sure to renew your membership before the expiry date.
4. Discount Vouchers: While our discount vouchers offer great value, please note they cannot be combined with other offers, promotions, or vouchers. This ensures fair usage and availability to all members.
5. Eligibility: Membership is open to individuals only. Corporate entities are not eligible for membership, maintaining the individual-focused benefits of the club.
6. Notification of Lost or Damaged Cards: In the event that your membership card is lost, stolen, or damaged, notify LOTTE HOTEL SAIGON immediately. We will review your case to determine if a replacement card can be issued.
7. Non-Refundable Membership Fees: Please be aware that if your membership is terminated due to a violation of our terms, the annual membership fee is non-refundable.
8. Amendments to Membership Terms: LOTTE HOTEL SAIGON reserves the right to amend membership terms, including changing, adding, or canceling benefits, should circumstances require it. This ensures our ability to provide the best possible services in dynamic situations.